Quality Assurance

During the incoming testing phase, we perform meticulous examinations and tests on the materials we receive. If any of these materials fail to meet our stringent quality criteria, we initiate a Non-conforming Report (NCR) and document it in our Inspection Record. In the case of rejected materials, we promptly arrange for their return to the supplier.

To ensure clear communication and secure handling of non-conforming materials, our Store In-charge liaises with the supplier and ensures that these materials are safely stored in a designated area for further action.

In the final inspection and testing phase, we undertake a meticulous examination of the completed product. Any imperfections detected during this final assessment are categorized as non-conformities and meticulously documented. Non-conforming items are securely stored in designated areas.

When minor flaws are identified, they undergo a rework process, followed by a subsequent inspection to confirm compliance with all product specifications. Every reworked product is subjected to scrutiny by our Head of Quality Assurance (HOD(QA)), and detailed records are maintained. Throughout our rigorous quality control process, our unwavering commitment is to ensure that our products consistently meet the highest quality benchmarks, addressing any deviations with precision and thoroughness.